Improving water sector performance in Kenya by benchmarking and collaborative learning

Starting per 1 December, Vitens Evides International (VEI) and the Association of Dutch Water Companies (VEWIN) will be supporting the Kenyan water supply sector to improve performance by introducing sector wide benchmarking.
 
Over the last 15 years, benchmarking and exchange of ‘best practices’ has led to significant sector performance improvement in The Netherlands.  In 1990, the sector started periodical and transparent comparison of company results on a voluntary basis. VEWIN provided overall coordination. By exchange of experience, best performers became example to others.
 
Within this 4-year cooperation, VEI, VEWIN and WASPA will train the staff of 9 Kenyan water services providers in the introduction of a benchmarking cycle. At first, performance results of the 9 water services providers will be compared and best practice will be identified. Based on national and international best practices, performance improvement plans will be prepared and improvements will be implemented. Three demonstration project aimed at reducing physical and commercial losses are part of the project. Within these projects, the international experience of VEI will be introduced.
 
This project is co financed by the ACP-EU Water Facility.